Available for hire · Ghana

Frank
Armah.

IT Professional specialising in Networking, Cloud Computing & Cybersecurity. 2+ years driving digital transformation at the Electricity Company of Ghana.

Get In Touch View Experience
2+
Years Experience
4
Certifications
10+
Technical Skills
Frank Armah
About Me

Who I Am

I'm a B.Sc. Information Technology graduate from the University of Energy and Natural Resources (UENR), Sunyani, Ghana. With over 2 years of hands-on experience at the Electricity Company of Ghana (ECG), I've built a strong foundation in IT support, networking, and digital transformation.

I'm passionate about leveraging AI, cloud computing, and cybersecurity to solve real-world problems. I believe technology works best when it empowers people — and I've seen that firsthand, training customers and staff on digital tools that changed how they interact with essential services.

Currently open to full-time, contract, and remote opportunities in IT, networking, cloud, and cybersecurity roles.

Degree
B.Sc. Information Technology
University
UENR, Sunyani
Graduated
2024
Location
Ghana 🇬🇭
Experience
2+ Years at ECG
Status
Open to Work
Technical Skills

What I Work With

🤖
AI & Prompt Engineering
Certified prompt engineer with hands-on experience building AI-assisted workflows and solutions across multiple sectors.
🔐
Cybersecurity
Certified in cybersecurity fundamentals. Experienced in identifying vulnerabilities, security best practices and threat mitigation.
🌐
Networking
HCIA Datacom certified (Huawei). Skilled in network configuration, maintenance, troubleshooting and data communications.
☁️
Cloud Computing
Experienced in cloud infrastructure concepts, deployment, and leveraging cloud tools to streamline IT operations.
🐧
Linux Systems
Proficient in Linux administration, command line operations, shell scripting and system management.
💻
Web Development
Builds clean, responsive websites using modern HTML, CSS and JavaScript. Experienced with GitHub for version control.
⚡
No-Code Development
Experienced building functional apps and workflows with no-code platforms, bridging the gap between tech and non-tech teams.
🛠️
IT Support
2+ years of helpdesk, hardware/software troubleshooting, network support and digital training in a large utility organisation.
Work History

Experience

💼
IT Consultant
2024 — Present
Electricity Company of Ghana (ECG)
Contract — Continued supporting ECG's IT department on a consultancy basis following national service completion
  • Delivered ongoing IT support, hardware/software troubleshooting and network maintenance across ECG branches
  • Championed the adoption of the ECG Power App — training staff and customers on installation, bill management and digital payments
  • Developed and facilitated digital literacy sessions that improved customer self-service rates
  • Configured and maintained network infrastructure ensuring consistent and reliable service delivery
  • Applied cloud computing and no-code tools to streamline internal workflows and reporting
  • Documented IT procedures and contributed to the department's internal knowledge base
🎓
National Service Personnel — IT Department
2023 — 2024
Electricity Company of Ghana (ECG)
National Service / Internship — Ghana's mandatory national service program
  • Assisted in day-to-day IT support including systems troubleshooting and helpdesk functions
  • Guided customers on setting up and using the ECG Mobile App for seamless digital service access
  • Promoted and facilitated adoption of the ECG Power App, guiding customers on installation and usage for bill payments
  • Supported network configuration and maintenance tasks under senior IT supervision
  • Educated customers on how to make payments and manage utility bills through digital platforms
Credentials

Certifications

🏅
HCIA Datacom — Huawei Certified ICT Associate
Huawei Technologies
🤖
One Million Prompters — Prompt Engineering & AI Systems
UAE AI Office / Global Initiative
🎓
Google Educators Certificate
Google for Education
🔐
Cybersecurity Fundamentals
ZSecurity
Get In Touch

Let's Work Together

I'm actively looking for IT opportunities — full-time, contract, or remote. Whether you have a role in mind or just want to connect, I'd love to hear from you.

✉️
frankarmah124@gmail.com
📞
+233 593 368 701
💼
linkedin.com/in/frank-armah-tech
💻
github.com/frankarmah-tech
Currently Available

Open to the following opportunities:

  • Full-time IT roles (on-site or hybrid)
  • Remote IT & Cloud positions
  • Cybersecurity roles
  • Network engineering positions
  • IT consultancy & contract work
  • Digital transformation projects